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Saturday, November 2nd, 2024 10:12 PM

Getting help for my neighbor who is. 75. Year old

Phone isn't working or tv

Official Employee

 • 

2.5K Messages

18 days ago

@user_i5oxxh 

Please send me a Direct Message with your name, your neighbor name and service address so that I can fully dive into this for you! I will leave you instructions on how to initiate the message with us! I look forward to working with you soon!


- Click "Sign In" if necessary
- Click the "Direct Message" icon (upper right corner of this page)
- Click the "New message" (pencil and paper) icon
- Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
- Type your message in the text area near the bottom of the window
- Press Enter to send your message

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