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Friday, June 26th, 2026 12:30 PM

Getting error message: Upgrade failure. Please restart the application

Receiving this message when launching the Xfinity Stream App on all of my TVs.   I have a mix of Samsung and LG TVs and am using the Firestick 4k+ for streaming.  If I exit the error and launch again it will work, but the error returns next time I turn on the TV and launch.    I have cleared data and cache from the app but still get the error.

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Visitor

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1 Message

4 hours ago

I’m also having the same problem which just started about 4-5 days ago. Keep getting Failure to Update message on Xfinity Stream app with 2 Firesticks. A third Firestick will only display channels as TV Go even though I am on my home network. The only Xfinity Stream app that is working correctly for me is the one on my phone. It appears that the problem is specific to Firestick. I’ve tried all the fixes and none of them work. The problem is with Xfinity and they need to get this fixed soon or I will have no choice but to change my TV provider.

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