Visitor
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1 Message
Getting error message: Upgrade failure. Please restart the application
Receiving this message when launching the Xfinity Stream App on all of my TVs. I have a mix of Samsung and LG TVs and am using the Firestick 4k+ for streaming. If I exit the error and launch again it will work, but the error returns next time I turn on the TV and launch. I have cleared data and cache from the app but still get the error.
XfinityTommy
Official Employee
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2.9K Messages
1 day ago
Good morning user_w3cvkc. Do you also have X1 TV service in the or just running the streaming services? Appreciate you taking the time to get us in the loop to help.
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Btuffyankee
Visitor
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1 Message
11 hours ago
Same issue on 3 fire tvs but not on Roku. Been happening all week in all fire devices .
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user_j1ucrh
Visitor
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2 Messages
10 hours ago
I'm having the same problem that started this week. I don't know how I could get rid of it. Seems like no one's helping!!
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user_372112
Visitor
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6 Messages
2 hours ago
Same here on two fire TVs. Tried uninstall/re-install. the app. Didn't fix.
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