ajayjohn's profile

Frequent Visitor

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18 Messages

Sun, Jan 26, 2020 12:00 PM

Get into the 21st Century, Comcast.

I don't drive a Model A so why does Comcast insist on using Adobe Flashplayer for it's streaming service.   There is no improvement in customer experience using old tech that literally everyone else has abandoned. 

 

Is it because you believe we'll give up and get additonal temporary cable service because the Flash Player service is so terrible?

Responses

Rustyben

Expert

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24K Messages

1 y ago


@ajayjohn wrote:

I don't drive a Model A so why does Comcast insist on using Adobe Flashplayer for it's streaming service.   There is no improvement in customer experience using old tech that literally everyone else has abandoned. 

 

Is it because you believe we'll give up and get additonal temporary cable service because the Flash Player service is so terrible?


there are many threads on this. Comcast must use HDCP approved methods to protect content (contract with suppliers). Comcast has announced that by the end of December 2020 they will not be using flash. The only flash 'module' used is video stream security, not the rendering of the images (video). 

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ajayjohn

Frequent Visitor

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18 Messages

1 y ago

I know all that but Its like having a jet that has all electronic controls except the ailerons and the ailerons fail every tenth use.   All the other providers don't use flash.  It's replacement was defined years ago and support from Adobe is minimal and probably isn't abandoned on PC' s simply because of Comcast not spending the money to upgrade their systems.

New Poster

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10 Messages

1 y ago

That's funny because hulu plus, sling tv , direct tv doesn't seem to have this issue. Ruku is the worst tv system out of all the other choices. I know I made the mistake of buying one. It is 2020 and xfinity stream still stinks.

Regular Visitor

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6 Messages

1 y ago

I have the same problem. Xfinity was supposed to fix this by January 2020. Flashplayer permission has to be granted over and over. The stream often fails partway thru a show and I I have to re-enable Flashplayer again.


@ajayjohn wrote:

I don't drive a Model A so why does Comcast insist on using Adobe Flashplayer for it's streaming service.   There is no improvement in customer experience using old tech that literally everyone else has abandoned. 

 

Is it because you believe we'll give up and get additonal temporary cable service because the Flash Player service is so terrible?


 

chisolmw

Frequent Visitor

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11 Messages

1 y ago

is Flash why my xfinity stream is so choppy, but not on netflix and amazon stream?

Rustyben

Expert

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24K Messages

1 y ago


@chisolmw wrote:

is Flash why my xfinity stream is so choppy, but not on netflix and amazon stream?


for the streaming channels on the streaming website, flash is/was used to verify the HD stream was encrypted from end to end (to prevent pirating). I have flash turned off in chrome and stream works fine. (windows 10)

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
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Was your question answered? Mark the post as Best Answer!tick

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