ftde.provision.accountMismatch

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@edi2463 wrote:

I get this message when trying to sign-on to the internet -

   ftde.provision.accountMismatch

 

I am told to sign-off and the problem will be fixed when I sign-on again. I am using the same ID and Password as was used yesterday and there were no problems yesterday.

 

I am using Windows 10 Home and connected to the internet with Chrome.

 

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call 800-Comcast and select billing. ask the agent to fix your username/password to point only to your current account number/address.