edi2463's profile

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Tue, Mar 19, 2019 6:00 AM

ftde.provision.accountMismatch

I get this message when trying to sign-on to the internet -

   ftde.provision.accountMismatch

 

I am told to sign-off and the problem will be fixed when I sign-on again. I am using the same ID and Password as was used yesterday and there were no problems yesterday.

 

I am using Windows 10 Home and connected to the internet with Chrome.

 

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Rustyben

Expert

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24K Messages

2 y ago


@edi2463 wrote:

I get this message when trying to sign-on to the internet -

   ftde.provision.accountMismatch

 

I am told to sign-off and the problem will be fixed when I sign-on again. I am using the same ID and Password as was used yesterday and there were no problems yesterday.

 

I am using Windows 10 Home and connected to the internet with Chrome.

 


call 800-Comcast and select billing. ask the agent to fix your username/password to point only to your current account number/address.

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