Contributor
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46 Messages
Free On Demand Movies Costing When Streaming on Computer
Why are movies Saved in On Demand free if watched on TV but would cost if I streamed on my computer? Is there a setting I'm missing?
Contributor
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46 Messages
Why are movies Saved in On Demand free if watched on TV but would cost if I streamed on my computer? Is there a setting I'm missing?
Accepted Solution
officerr1
Contributor
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46 Messages
4 years ago
An update: in a chat session with another xfinity agent yesterday, I found out that there are some free On Demand movies on the X1 cable box only; no movies are free through the streaming app. Too bad: I feel like xfinity gets plenty of my $$ already but whatever. Thanks, every1 for the help anyway.
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XfinityChelseaB
Official Employee
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1.6K Messages
4 years ago
Hello @officerripley! Thanks so much for taking a moment out of your day to leave a post on our community forum! I'm sorry to hear you're having concerns with your amazing Steam App, but you have definitely come to the right place for assistance! To clarify, the content you can watch for free through your cable box, is not free when trying to watch it through the Stream App?
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BruceW
Gold Problem Solver
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26.3K Messages
4 years ago
The employee probably meant to post https://www.xfinity.com/support/articles/troubleshooting-stream-portal-and-app.
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