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Monday, April 29th, 2024 11:14 PM

Closed

Fluctuating volume on Xfinity stream

When I use my iPad on my home network to view xfinity stream, the volume goes up by itself. No matter how many times I turn it down ((or mute it!), the volume still increases on its own. It is not the fault of the iPad case. Why does this keep happening?

Problem Solver

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676 Messages

1 year ago

Try deleting the app, then restart your iPad, then re-install from app store.

This fix has helped many. Good luck.

7 Messages

@MikeB39A​ thanks for the suggestion. I tried this today and it didn’t work

Official Employee

 • 

2.8K Messages

1 year ago

Hi there, user_5k9568! I apologize that the volume is giving you hassles. We don't want that and are happy to help. @MikeB39A provided some great troubleshooting steps. Have you been able to try those? 

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