FireTV

Up until last week I was able to link Xfinity provider to the NBC, ABC and FOXNow Apps on my Toshiba FireTV and watch LIVE since I am a subscriber of Xfinity. Today I am not. I have done a forcestop; cleared cache, cleared data and tried to LINK again to Xfinity provider and now I get a white screen and it does not allow me to link in. I have removed the apps and re-installed and the same thing occurs and I cannot link to Xfinity. The videos within the NBC, ABC and FOXNow apps work. It is the LIVE TV streaming no longer works. If I try another service provider to link to, the LIVE streaming works which leads me to believe there is something wrong with Xfinity app. How can I get this to work again??

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Responses

Rustyben

Expert

•

24.6K Messages

6 years ago

@nrhoades16 wrote:

Up until last week I was able to link Xfinity provider to the NBC, ABC and FOXNow Apps on my Toshiba FireTV and watch LIVE since I am a subscriber of Xfinity. Today I am not. I have done a forcestop; cleared cache, cleared data and tried to LINK again to Xfinity provider and now I get a white screen and it does not allow me to link in. I have removed the apps and re-installed and the same thing occurs and I cannot link to Xfinity. The videos within the NBC, ABC and FOXNow apps work. It is the LIVE TV streaming no longer works. If I try another service provider to link to, the LIVE streaming works which leads me to believe there is something wrong with Xfinity app. How can I get this to work again??

there is no 3rd party's app support here. have you tried using the same services using a smart phone/tablet to see if it is the TV's firestick that is the issue?

0

Xfinity Stream Website

nrhoades16

FireTV

Rustyben

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