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nrhoades16
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Mon, Oct 14, 2019 8:00 AM

FireTV

Up until last week I was able to link Xfinity provider to the NBC, ABC and FOXNow Apps on my Toshiba FireTV and watch LIVE since I am a subscriber of Xfinity.  Today I am not.  I have done a forcestop; cleared cache, cleared data and tried to LINK again to Xfinity provider and now I get a white screen and it does not allow me to link in.  I have removed the apps and re-installed and the same thing occurs and I cannot link to Xfinity.  The videos within the NBC, ABC and FOXNow apps work.  It is the LIVE TV streaming no longer works.  If I try another service provider to link to, the LIVE streaming works which leads me to believe there is something wrong with Xfinity app.  How can I get this to work again??

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Rustyben

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2 y ago

@nrhoades16 wrote:

Up until last week I was able to link Xfinity provider to the NBC, ABC and FOXNow Apps on my Toshiba FireTV and watch LIVE since I am a subscriber of Xfinity.  Today I am not.  I have done a forcestop; cleared cache, cleared data and tried to LINK again to Xfinity provider and now I get a white screen and it does not allow me to link in.  I have removed the apps and re-installed and the same thing occurs and I cannot link to Xfinity.  The videos within the NBC, ABC and FOXNow apps work.  It is the LIVE TV streaming no longer works.  If I try another service provider to link to, the LIVE streaming works which leads me to believe there is something wrong with Xfinity app.  How can I get this to work again??

there is no 3rd party's app support here. have you tried using the same services using a smart phone/tablet to see if it is the TV's firestick that is the issue?

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