U

Visitor

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1 Message

Monday, June 19th, 2023 11:38 AM

Closed

Fire stick

Telling me to update, but not allowing to to do so. It just started within a month ago. I do t watch all the time, but noticed 4 days ago having this issue. HELP!!

Gold Problem Solver

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26K Messages

1 year ago

Telling me to update, but not allowing to to do so. ...

Please see https://forums.xfinity.com/conversations/xfinity-stream-app/stream-app-on-amazon-fire-tv-stick-and-tablet-devices/64766f2aae2d900d21c87dc5.

Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.

Official Employee

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1.1K Messages

1 year ago

Hello @user_1cf192 thanks for reaching out on our forums for help with the firestick. Do you know if your device supports OS 6? 

Thank you @BruceW for providing the link to the post you created for firestick compatibility and eligible devices. It's a great resource! 

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