U

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Sunday, April 16th, 2023 1:00 PM

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fire stick will not play recorded programs; programs loads, plays for 5 seconds then starts to buffer for 5 seconds & repeat

My fire stick will not play recorded programs.  I can record with the fire stick and the recordings are listed.  When you select a recording and try to watch it, it takes a long time to load.  It starts to play, (has a pause indicator on screen), plays for about 5 seconds then starts to buffer for about 5seconds.  When it starts to play again, the pause indicator is gone, but it starts to buffer again. The same thing continues to happen over and over.

Problem Solver

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892 Messages

2 years ago

Hi there @user_653592! Thank you for reaching out to us here via Forums! I am sorry you are having issues with your Xfinity Stream via your Firestick. Have you already deleted it and reinstalled it to see if this corrects the issue? 

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