Visitor
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14 Messages
Favorites missing on iPhone and iPad, 11/10/26
I have been in touch with Xfinity support for several days regarding the missing Favorites category on Samsung smart TVs. To date that has NOT been fixed!
Now tonight, 11/10/26, that SAME issue has occurred on my iPhone and iPad! It was there last night!
Xfinity! What are you doing over there? This is mind boggling that you folks did not test this before letting it loose on your paying customers!
Well, so much for being a Diamond member…




XfinityJohnG
Official Employee
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3.4K Messages
1 day ago
That issue with the favorites on those platforms is a known problem that the engineering team is working to resolve.
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user_e9hskw
Visitor
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1 Message
24 hours ago
Hate this new update…what were they thinking!!!! They also don’t have dates of the shows anymore. An episode doesn’t do me any good if it’s an older show…I need the date it originally aired!!!🤬🤬🤬
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user_zyxib0
Visitor
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1 Message
2 hours ago
I’m a programmer and this new app is junk. No favorites, no channel search, and no schedule of upcoming recordings. Yes it’s pretty, but not functional. I’d been embarrassed to put this app out.
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