Visitor
•
13 Messages
Favorites missing on iPhone and iPad, 11/10/26
I have been in touch with Xfinity support for several days regarding the missing Favorites category on Samsung smart TVs. To date that has NOT been fixed!
Now tonight, 11/10/26, that SAME issue has occurred on my iPhone and iPad! It was there last night!
Xfinity! What are you doing over there? This is mind boggling that you folks did not test this before letting it loose on your paying customers!
Well, so much for being a Diamond member…
XfinityJohnG
Official Employee
•
3.4K Messages
5 hours ago
That issue with the favorites on those platforms is a known problem that the engineering team is working to resolve.
4
0
user_e9hskw
Visitor
•
1 Message
4 hours ago
Hate this new update…what were they thinking!!!! They also don’t have dates of the shows anymore. An episode doesn’t do me any good if it’s an older show…I need the date it originally aired!!!🤬🤬🤬
0