New Poster
•
2 Messages
ESPN3.com / WatchESPN - Why can't this ever work properly?
Trying to access ESPN's online streaming product through Comcast/Xfinity has become absolutely infuriating.
Why is it that Comcast/Xfinity can't seem to get the ESPN3.com or WatchESPN to set up properly or consistently?
Please note, WatchESPN is touted as a feature of Comcast/Xfinity. After months of not being available... recently, it was announced that it was.
It works through the mobile app, but not on the desktop... which makes no sense.
When you go to ESPN3.com, you are redirected now to WatchESPN.
When you attempt to watch a program, you are asked to identify your cable service provider.
Comcast is not among the options.
Selecting "Not Found", you are asked to enter your zip code and pick from a list of cable providers.
Only then is Comcast shown.
BUT... ESPN then directs you to log in directly through Comcast/Xfinity
So, you go do that, and the only connection you get when you click on ESPN3.com through Comcast/Xfinity's page is a blog listing of the schedule.
There is no apparent way to access ESPN3.com through Comcast... DESPITE THE FACT THAT'S WHAT ESPN'S OWN PAGE INSTRUCTS YOU TO DO.
There are direct links to ESPN, ESPN2 and ESPNU but clicking on ESPN3.com only takes you to a schedule listing... with no way to access ESPN3.com.
The process to get to, and the availabilty of, ESPN's online products on Comcast/Xfinity has changed seemingly month-tomonth over the last couple years.
...that's despite their constant advertising that it's available.
This is infuriating.
Anyone with Comcast care to comment or assist... for a change?
Am I missing something?
Help, for once?
(Note: I tried to post screenshots of each step along the way, but this interface won't let me. Yet another technical disaster brought to you by Comcast/Xfinity).
cleviepoo
Frequent Visitor
•
8 Messages
12 years ago
Hi,
this is still going on, but only on Chrome. IE works like a charm and even displays the xfinity logo. DId not test firefox.
The remote access button on watchespn.com fails 99% of the times and the only way to trigger a sign-in request is by accessing a stream directly (via espn.com or using the player trick mentioned before).
Unfortunately, when prompted to select the provider, selecting comcast xfinity leads to the following blank page:
http://espn.go.com/watchespn/adobepass/login?mvpd=Comcast_SSO
Being or not already signed in to Xfinity makes no difference, so does clearing the cache and deleting cookies.
Given the fact that it works on IE, I am inclined to believe is ESPN's fault and a clear Chrome conflict.
We should all notify their support.
0
0
CCJoe
Official Employee
•
7.2K Messages
12 years ago
There is something in your Chrome browser that is conflicting with WatchESPN but I am not rally sure what it is yet.
Try completely removing Google Chrome from your computer and then install it again. This clean install should clear out any conflict that may exist.
Thanks,
Joe
XfinityTV.com/Xfinity.com Support
0
0
tlhcablesucks
New Poster
•
2 Messages
12 years ago
you are correct!! watch espn as "deleivered" by comcast is a joke. poor piture quality, never starts and the tool bars are a mess. They should be embarrassed to advertise they offer this garbage.
0
0
AdeelMS
New Poster
•
1 Message
12 years ago
After logging into Xfinity, then trying to watch live Cricket on watchespn, it says not supported in my region ...
When I went to http://xfinitytv.comcast.net/computer
I get funky info ..
Chrome:
My Zip Code:UnknownMy Cable Provider:Unknown
IE:
My Zip Code:19103My Cable Provider:Unknown
so whats going on .. why does my computer not identify the correct zip code and cable provider?
need this to work ASAP
0
0