ESPN3.com / WatchESPN - Why can't this ever work properly?

lol this STILL doesn't work.  It used to work for me last month, except that I had to go to "Live" and choose ESPN or ESPN 2 which gave me a list of 4 providers including comcast instead of the long list.  But now, all I get are Time Warner, Brighthouse Network and sometimes a list that just says -------- NOTHING AT ALL

Every time I use the support on their site, I get a generic response about the providers access, WHICH I ALREADY KNOW ABOUT, AND HAVE XFINITY SO I DON'T NEED YOUR GENERIC RESPONSE, AND WOULD APPRECIATE IF YOU COULD FIX THIS IN REASONABLE PERIOD OF TIME INSTEAD OF LETTING THIS GO ON FOR WEEKS AND WEEKS.

In Firefox NOTHING happens at all when I click on the links, doesn't matter which ones, only the schedule works.  YES I AM SIGNED IN ON XFINITY'S SITE.  On Opera the links open, but I get a list of nothing to choose from for providers for ESPN/ESPN2, and ESPN3 gives me a huge list of everything EXCEPT comcast.  If I choose "not found" and enter my zipcode, I can choose comcast and it gives me a message saying great news I can watch espn now, and then I click watch espn and it says THIS PROGRAMMING IS ONLY AVAILABLE TO SELECT CUSTOMERS OF SELECT TELEVSION AND BROADCAST PROVIDERS, Please choose blah blah, and then it's the huge list of providers with everything BUT comcast.

Cleared cache and all cookies in both Firefox and Opera, firefox still does NOTHING when clicking on items other than the schedule (including the events), and Opera loads and then makes me choose from a huge list with no comcast.

It's really sickening that ESPN has let this go on this long.

Thanks for nothing ESPN.

So much for helping us, guess ESPN has better things to do than allow their customersto watch their programming.

chicken3, sorry to hear you're still having trouble accessing ESPN3 online.  Have you tried all of the suggestions above?  Have you tried contacting ESPN's support line at ESPN 888-549-ESPN?  That's what they've suggested that we ask customers to do so they can troubleshoot the issue directly.  Please let me know how it goes.

Eric

Yup, they are not capable of fixing this simple issue after all these months.  Let's all call their support number and be told the same stuff that's on this thread that doesn't work.

I found a "workaround", you can get to it through xfinity's site, but their site is absolutely awful and you get no event schedule at all, you can just click on ESPN and it loads... http://xfinitytv.comcast.net/live/network/espn

I am a comcast customer with access to this content.  when I go to watch espn content on WatchEspn.com, Espn3 doesn't work.  Espn, Espn2 and EspnU it works fine. When I go to the WatchEspn site and try to access the other 3 I am able to see the game, event, etc... that is being shown on that channel. But when I try to click on ESPN3 it keeps saying URL not found.  P.S.  This is after I have already signed in to my comcast account.

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@jayrob2 wrote:

I am a comcast customer with access to this content.  when I go to watch espn content on WatchEspn.com, Espn3 doesn't work.  Espn, Espn2 and EspnU it works fine. When I go to the WatchEspn site and try to access the other 3 I am able to see the game, event, etc... that is being shown on that channel. But when I try to click on ESPN3 it keeps saying URL not found.  P.S.  This is after I have already signed in to my comcast account.

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Please send me the link of the page you are on when clicking the ESPN3 link. I would like to test it out.

Also, can you watch ESPN3 videos from here:

http://espn.go.com/watchespn/index

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
@TWITTER: @XfinityTVJoe

lol @ comcast joe linking the page that nobody can get to work...  You click anything, it redirects to the adobe auth thing, back to the espn page.  At that point you can't click anything, no links work.

I am attempting to watch remotely and am able to get through to the espn3/watchespn index page and my xfinity logo shows up in the top right corner, but every time I try to load a video I get the message "there was an error loading the player." message.  Not sure if there is a setting I need to adjust in my adobe flash player or if there is still a connection issue between espn3 and comcast. Any solutions I can try?

Sorry to post again, but additionally, these links do work:

http://xfinitytv.comcast.net/live/network/espn3?cmpid=espn3stream

http://xfinitytv.comcast.net/live/network/espn2

The problem is I think this leaves me no choice on what I am watching on espn3 and most of the time no access to what I actually want to watch.  Is there an xfinity.com link that would allow me to access the espn3 index so that I can choose from the entire selection of available content?

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@gldnboot13 wrote:

Sorry to post again, but additionally, these links do work:

 

http://xfinitytv.comcast.net/live/network/espn3?cmpid=espn3stream

http://xfinitytv.comcast.net/live/network/espn2

 

The problem is I think this leaves me no choice on what I am watching on espn3 and most of the time no access to what I actually want to watch.  Is there an xfinity.com link that would allow me to access the espn3 index so that I can choose from the entire selection of available content?

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The ESPN3 link on Xfinity.com/tv should lead you to this page:

http://espn.go.com/watchespn/index

Try uninstalling Adobe Flash Player from your computer and then download and install it again and see if it works.

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
@TWITTER: @XfinityTVJoe

This did not solve the problem. I've tried it in multiple browsers as well (chrome, firefox, IE) with no luck either.

I cannot watch ESPN3 away from my house. I login to my xfinity account and can watch live ESPN or other online content, but on ESPN3 I get redirected. Firebug shows me:

Any ideas on what could be wrong?

I've been trying to watch football all day on my mac. When I iog into xfinity, and then click on the ESPN tab to watch ESPN live I am redirrected to a window that claims I need to download and install the newest version of adobe flashplayer.  I have downloaded, installed, uninstalled, downladed, and re-installed Adobe multiple times and still get the same message.  I've tried this with firefox and safari and still can't get it to work.  It's incredibly frustrating.

Please help.

Thanks.

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@footballplz wrote:

I've been trying to watch football all day on my mac. When I iog into xfinity, and then click on the ESPN tab to watch ESPN live I am redirrected to a window that claims I need to download and install the newest version of adobe flashplayer.  I have downloaded, installed, uninstalled, downladed, and re-installed Adobe multiple times and still get the same message.  I've tried this with firefox and safari and still can't get it to work.  It's incredibly frustrating.

 

Please help.

 

Thanks.

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When Flash released version 11, they decided to no longer to support Mac OS X 10.5.

We have updated our videos to use version 11.1 and higher to improve video playback.

Sorry,
Joe
XfinityTV.com/Xfinity.com Support
@TWITTER: @XfinityTVJoe

I've read the comment dated june 16, 2012. I can only say "ditto" and I am furious and frustrated! What are we paying for?!? We get scammed every day out in the world and now it's in cyberspace and comcast! Call me sick and tired of this thoroughly irritating fflapdoodle !