Visitor
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1 Message
ESPN Unlimited Required Hardware
I, like many others, activated the ESPN Unlimited offer from the received email. When I try to access it on TV, I get a message that I need new equipment for this functionality.
Does my current Xfinity box not support ESPN Unlimited? And if it doesn't, what do I need and what is the additional per month charge?
Thank you-
XfinityJohnG
Official Employee
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2.6K Messages
2 hours ago
Thank you for reaching out to our team. There is not an additional charge for an upgraded device, the monthly equipment lease fee is the same for all devices. I will be happy to look at the equipment on your account from here for you. Can you send me a direct message with the full name and complete address for your service?
To send a direct message [private message]:
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
- An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
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