U

Visitor

 • 

1 Message

Monday, November 13th, 2023 2:21 AM

Closed

Error:TVAPP-00481

I keep getting this error on my Samsung TV. Seems like previous issues were with laptops, etc. not an actual TV.

Official Employee

 • 

1K Messages

1 year ago

@user_0ec015 Can I ask that you reach out privately, so we can cover the details of your account. You can start by clicking the chat icon located in the top right corner of your forums page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions.

2 Messages

So was this fixed and if so, how?

1 Message

11 months ago

I got the Xfinity stream app on my Samsung TV yesterday and it has not worked yet I have tried talking to a person and chat this morning and it hasn't helped either I keep getting TVap 00 148 

It's the same area code that I see the other people have in this

Official Employee

 • 

376 Messages

Hello @user_6z4cze

Thank you for taking the time to reach out to us. Please send us a direct message with your first/last name and full address. You can start by clicking the "direct message" icon on the upper right page of the forum page. Once you click on that, input our shared handle "Xfinity Support" to send us a direct message. If you're signed in to your forums profile and because you have already posted to the public page, you should have the option to do so.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
forum icon

New to the Community?

Start Here