Wednesday, May 15th, 2024 4:18 PM

Error: TVAPP-00500 LG TV

I have a brand new LG TV and installed the Xfinity Stream app.  But I only get: "Something went wrong" and "Error: TVAPP-00500.  Please help!

Official Employee


1.5K Messages

30 days ago


user_vkmt7e, Hi there! Thanks for taking the time out of your day to visit XFINITY for help with that error message. I love streaming the app on my smart TV to enjoy my entertainment so I understand the inconvenience that this can cause. We are the right place to go for help. Can you tell us the year of your LG smart TV model?


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