Regular Visitor
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6 Messages
(Error TVAPP-00170)
Everytime I try and sign on, using both Safari and Chrome, "(Error TVAPP-00170)" pops up. Regular TV services working fine but cant sign on to stream from my computer.
Regular Visitor
•
6 Messages
Everytime I try and sign on, using both Safari and Chrome, "(Error TVAPP-00170)" pops up. Regular TV services working fine but cant sign on to stream from my computer.
user_6586ab
Visitor
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1 Message
4 years ago
Thank you to hellaje for your post/Same issue contacted Xfinity via chat two very professional reps helped out one initially and she elevated it to Tier 2 Technical team. They did an account refresh and Stream was up and working. Both very polite and professional.
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user_0244c1
Visitor
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2 Messages
4 years ago
Error TVAPP-00170
cant get help on this xfinity stream is done
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user_d219d3
Visitor
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2 Messages
4 years ago
I've been having the same issue for over 6 weeks & can't get any body to call me back. I know what the issue is now, but no one from the Advanced Team will call me back. they generated a ticket on Fri., Aug. 13th & said that the team would call me back in 24 to 72 hrs. I waited & called on Mon., Aug. 16th & now they say the ticket has been closed out!!!! Needless to say I'm still can't log into my Streaming!!
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user_d219d3
Visitor
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2 Messages
4 years ago
I'm getting "Error TVAPP-00170" for close to 6 weeks now. it was fixed on Aug. 5th for 1 week and now it's locked me out again. I have been trying to get someone to call me from the Advanced Care division. Xfinity has given me 2 tickets numbers & a promise that someone from Tier 3 will call me in 24-72 hrs. No one calls me, & when I call back, my tickets are closed before the problem is fixed.
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