Contributor
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15 Messages
Error TVAPP-00148
I have an LG model OLED55B9PUA and i have been getting this error code off and on when trying to play back my DVR recordings. I have removed and reloaded the app…it is up to date. LG is up to date as well, as far as I can tell. Any advice?
XfinityBradM
Official Employee
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694 Messages
3 hours ago
@unesse That is odd, my internal support information is stating the following about that error, "Video playback has not started within 30 seconds of a user activating a Watch or Play action." It is odd because it does not state LG as the model of TVs that usually experience this error code through the web portal or app. Based on that description from the internal resource, it would appear that the error occurs when the video doesn't load within 30 seconds after you've initiated the program. The solution is to back out and load the episode/program again. What program(s) is the error occurring on?
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