katndenver's profile

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3 Messages

Monday, June 22nd, 2026 8:36 PM

Error TVAPP 00381

I also get error message TVAPP 00281 when I try to stream live tv. I have restarted my internet gateway but this didn’t fix the problem.

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Visitor

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1 Message

2 months ago

Having the same issue and no one at Xfinity seems to know what the problem is

Official Employee

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2.1K Messages

2 months ago

Hey there, @katndenver! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! I am very sorry to hear about the experience with the cable TV, it certainly is not what we want for our customers. Are you still having troubles with the cable TV? If so, can you share with us the troubleshooting steps you have completed? Please let us know. 

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