U

Visitor

 • 

1 Message

Tue, Jun 22, 2021 10:12 AM

Error message

This video can not be played we've run into a problem streaming error tvapp-00231

Responses

XfinityAmira

Official Employee

 • 

2.4K Messages

1 m ago

Hello @ user_4c3d34, thanks for reaching out to us on our Forums page about the streaming app error message you’re receiving. I utilize the Xfinity Stream app often, so I can imagine the inconvenience and wanting to get this fixed as soon as possible. Don;t worry, you have reached the right team to help and we look forward to assisting you.

 

To confirm first, did the error happen to correct itself over the last couple of days? 

 

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