New Poster
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5 Messages
Error ftde.xact.3321.1107296356
When I'm trying to lauch xfinity stream on my chrome browser running on a desktop with Windows 10. I'm getting the following error:
Sorry, we're having some trouble
Xfinity Stream is not available at the moment. Please try back soon.
(Error ftde.xact.3321.1107296356)
What do I need to do to fix this ? I cleared the cache, enabled/disabled clone.....
Thanks
Community Best Answer
AKFG2019
New Poster
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5 Messages
7 years ago
I figure out the problem. I installed an extension called "Privacy Badger" on Chrome which blocks access to doubleclick.com and other ad sites. Once I disabled the extension, the site started working fine.
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Rustyben
Expert
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24.6K Messages
7 years ago
try using a smart phone/tablet in the same physical area and connected to same wifi.
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AKFG2019
New Poster
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5 Messages
7 years ago
Tablet and smartphone both work.
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Rustyben
Expert
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24.6K Messages
7 years ago
go into your network settings (laptop/desktop) and check to see what DNS server is being used. this is a windows PC not *nix right? did you try the chrome browser (has flash built in)?
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AKFG2019
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5 Messages
7 years ago
Yes Windows 10.
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