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demonkat
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Fri, Apr 12, 2019 8:00 PM

Error ftde.provision.accountMismatch

I keep getting this error and have deleted cookies and cashe a few times. I am on Chrome with Windows 10, and do not have multiple accounts. Help?

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2 y ago

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Rustyben

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2 y ago

@demonkat wrote:

I keep getting this error and have deleted cookies and cashe a few times. I am on Chrome with Windows 10, and do not have multiple accounts. Help?

call 800-comcast and select billing and ask the agent to fix your sign-in username to only point to your current account/address.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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