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MJP1952
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Tue, Apr 2, 2019 11:00 AM

Error fade.provision.accountMismatch comes up when I'm logging in to stream

I read where ComcastAmir helped a person that had their username linked to two accounts, can you help me?

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2 y ago

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Rustyben

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2 y ago

@MJP1952 wrote:

I read where ComcastAmir helped a person that had their username linked to two accounts, can you help me?

you can call 800-comcast select billing and ask the agent to fix your username to point only to your current address/account number.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
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MJP1952

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2 y ago

Thank you I will

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