Regular Visitor
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4 Messages
Error createDrmSession.403-102 on TCL, modem shows as registered on my Comcast account with its MA
Error createDrmSession.403-102 on TCL, modem shows as registered on my Comcast account with its MAC number. Was working before.
I cannot figure out how to DM Comcast employees using the xfinity Community. Could someone tell me how to do that please? Cliking on the emplyee's name seems to bring me to a page with the employee's post, etc, but no obvious way on how to DM. Thanks.
Rustyben
Expert
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24.6K Messages
6 years ago
it should work now that you have made a public post. be sure to sign in or you won't see the 'message me' option.
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17bedford17
New Poster
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2 Messages
6 years ago
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CCElla
Gold Problem Solver
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3.3K Messages
6 years ago
Hello,
@kennethpomper - Got your private message and will reply back in a second.
@17bedford17 - I can check your account if you send me a private message with your full name, account holder's name (if different), CM/HFC Mac address of your modem. Click on my name ComcastElla, then click Send a message.
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