Error createDrmSession.403-102 - New Modem - Stream App - All devices fail
My service got updated to the 600mpbs. My SB6183 was too slow. So today I got an SB8200 modem. Now my xfinity stream app does not work on all my devices for anything that needs streamed on my local WIFI. That's my Roku Ultra, My PC (ethernet wired), Samsung Smart TV, LG Smart TV, (2) Samsung Galaxy S10 phones, a Samsung Tab A, and more.
It's clearly related to my modem change and it is looking for my old modem to validate the DRM. After 2 1/2 hours on the phone with Comcast, they basically said they will do nothing and call back in 3 days. I'm thoroughly disgusted and ready to leave Comcast to go to Verizon.
Please somebody at Comcast fix this issue for me. It should be simple. They re-provisioned my new modem several times, which is pointless. My internet works great.