Hi, @user_5lv41p. Thank you for reaching out. I hope you are doing well besides the troubles with the Stream App. I understand you get the same error code when trying to watch live TV, and I am sure this has been frustrating. The app is a great way to get all the content you love in one place, and I want to get you back to enjoying the app just as you always have. Do you get this error while on the home network? Have you tried on other devices and received the same error?
XfinityVianney
Official Employee
•
1.7K Messages
8 months ago
Hi, @user_5lv41p. Thank you for reaching out. I hope you are doing well besides the troubles with the Stream App. I understand you get the same error code when trying to watch live TV, and I am sure this has been frustrating. The app is a great way to get all the content you love in one place, and I want to get you back to enjoying the app just as you always have. Do you get this error while on the home network? Have you tried on other devices and received the same error?
0
0
user_x31i8k
1 Message
6 months ago
i have had this same issue, spent a ton of time on the chat and phone with customer support and nothing doing. they were clueless. uselss company.
0
0