Visitor
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1 Message
Error code TVAPP-00500
I am also having the same problem. I performed a factory reset and the channels did not come back, how can this be fixed? Error code
Visitor
•
1 Message
I am also having the same problem. I performed a factory reset and the channels did not come back, how can this be fixed? Error code
user_a79b8b
Visitor
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2 Messages
2 years ago
You getting the Tvapp-00500 error? Same here on Roku. Tried deleting app, different Roku, restarting modem and router. Nothing works.
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CCLysa
New Problem Solver
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617 Messages
2 years ago
Thank you for sharing what you have tried @user_79a861
Your efforts do not go unnoticed, and we want to help! Please send me a Direct Message so that I can gather some account details.
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the “chat" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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