sullfam1's profile

Regular Visitor

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1 Message

Wed, Jun 26, 2019 7:00 AM

Error code TVApp-00116

The beta app has been working perfectly for over a year and yesterday I started getting a TVApp -00116 error when I try to watch anything!  How can I get it fixed?

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Responses

ComcastMichael

Official Employee

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2.9K Messages

2 y ago

Greetings, sullfam1! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day. I apologize to hear you are running into this error on the Xfinity Stream App. We know how important it is to not be tied to a TV and still enjoy your favorite shows. I would like to look into this for you. Can you please send me a PM with your first and last name so I may further assist you?

 

To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.

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Official Employee

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2.9K Messages

2 y ago

Hello, sullfam1. I have not heard back from you and hope you were able to get the streaming issue resolved. If you still need assistance, please feel free to start a new public thread.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

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