I have cleared cache and cookies and it still does not work.
did you have a previous account that used ths same username that you use to sign in to the streaming site?
I am not a Comcast Employee. I am a Customer Expert volunteering my time to help other customers here in the Forums. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Mark the post as Best Answer!
This is the only account that I have had with Xfinity.
did you try accessing stream TV using a smart device (phone/tablet) to see if the username is working at all?
I am not a Comcast Employee. I am a Customer Expert volunteering my time to help other customers here in the Forums. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Mark the post as Best Answer!
I can verify that the login and the app works fine on my tablet, but not on my pc or laptop.
a comast employee will have to check the provisioning problem on your Roku. they will normally respond within 72 hours of your initial post.
I am not a Comcast Employee. I am a Customer Expert volunteering my time to help other customers here in the Forums. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Mark the post as Best Answer!
Responses
snickersbc
Regular Visitor
•
3 Messages
2 y ago
This is the only account that I have had with Xfinity.
0
0
Rustyben
Expert
•
24K Messages
2 y ago
did you have a previous account that used ths same username that you use to sign in to the streaming site?
0
0
Rustyben
Expert
•
24K Messages
2 y ago
did you try accessing stream TV using a smart device (phone/tablet) to see if the username is working at all?
0
0
snickersbc
Regular Visitor
•
3 Messages
2 y ago
I can verify that the login and the app works fine on my tablet, but not on my pc or laptop.
0
0
Rustyben
Expert
•
24K Messages
2 y ago
a comast employee will have to check the provisioning problem on your Roku. they will normally respond within 72 hours of your initial post.
0
0