Mekanik's profile

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5 Messages

Fri, Jan 11, 2019 4:00 PM

Error Code 11700 (again)

Hello out there.  I am once again getting error code 11700.  I have contacted customer support and asked to have my account deprovisioned, as well as asking the advanced team for the same assistance, but to no avail.  Can anyone assist?  I very much appreciate the help. 

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Rustyben

Expert

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24K Messages

2 y ago


@Mekanik wrote:

Hello out there.  I am once again getting error code 11700.  I have contacted customer support and asked to have my account deprovisioned, as well as asking the advanced team for the same assistance, but to no avail.  Can anyone assist?  I very much appreciate the help. 


have you found the users in your household that are causing the problem just closing a browser instead of stopping the stream and returning to the menu system (guide)? By closing the streaming session properly, the number of currently streaming devices won't be tied up.

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