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Wednesday, September 6th, 2023 10:30 AM

Closed

Error 1001 playback

Come on, Xfinity. Many people are having the same issue since 9/5/2023... Working with LiveChat now and they act like this is the first time hearing of it.

Official Employee

 • 

1.3K Messages

10 months ago

Good morning, @user_fb9d15. I appreciate you making us aware you're getting this error code when attempting to stream. Do you mind sharing with me what was discussed when you reached out to LiveChat? Also, so we don't go over something you've already done, can you please share what troubleshooting steps have you completed on your end?

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