1 Message
Emergency Amber Alert Keeps Playing
An amber alert which had been closed keeps playing on my xfinity stream app on app my tvs. When I turn on xfinity stream the old amber alert plays then freezes on the last screen. Happens after about 5 min of having the TV on...makes it unwatchable
XfinityLinda
Official Employee
•
1.1K Messages
9 months ago
Thanks for connecting with us in our community, @user_nk97tf. We are sorry to hear about the trouble with the Xfinity Stream app. Have you attempted to troubleshoot by unplugging your cable box or sending the cable box a signal through the Xfinity App? This would reset the device, so it receives the update.
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