If you got Comcast/Xfinity Internet service after June 2024 you probably don't have a Comcast.net email address, since that's when they stopped issuing them. If you supplied an address when you signed up for a Comcast/Xfinity ID, use that. If you didn't supply one at that point, you should add a 3rd party email address to your account profile at https://customer.xfinity.com/settings.
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
BruceW
Gold Problem Solver
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26.7K Messages
1 day ago
If you got Comcast/Xfinity Internet service after June 2024 you probably don't have a Comcast.net email address, since that's when they stopped issuing them. If you supplied an address when you signed up for a Comcast/Xfinity ID, use that. If you didn't supply one at that point, you should add a 3rd party email address to your account profile at https://customer.xfinity.com/settings.
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
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