Eero not recognized as home WiFi network when attempting to stream TV

Hi @kevandtrac, thank you for reaching out to Xfinity Support on our community forums!😀

Here are a few troubleshooting steps to try:

Power cycle the device
Unplug it from the power source for 15 seconds, then plug it back in.
Sometimes a quick reset clears temporary issues.

Check for firmware updates
Make sure both your devices and your Eero have the latest firmware installed.

Try another device
Test a device not connected through the Eero to see if it can connect normally.
This helps determine whether the issue is with the network or a specific device.

If you still need assistance, just let us know — we’re here to help!