DVR records wrong channel

This morning when we checked our CBS Mornings and CNN This Morning neither was recorded - instead each one was replaced with a SYFY REWIND channel TWILIGHT ZONE episode - two different episodes (no joke). Our other recordings were all fine.

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Responses

CCJodie

Problem Solver

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1.3K Messages

2 years ago

@user_45a24d Hello, thanks for the post. Sorry to learn about the recording issues. Has this happened multiple times since the other day?

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vballfam1

New Poster

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3 Messages

@XfinityJodie We are having this issue. Started yesterday. Here is one example. We have several. Good Morning Football recorded SYfy Rewind. What’s up?

2 years ago

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CCAaron1

Problem Solver

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954 Messages

Hello @vballfam1. I am sad to hear that your recording was not for the program you selected. I can only imagine the frustration this would bring, and I am truly sorry. It has been a couple of days since you reached out. Are you still experiencing this recording issue, or were you able to get this resolved?

I no longer work for Comcast.

2 years ago

0

Xfinity Stream Website

user_45a24d

DVR records wrong channel

CCJodie

vballfam1

CCAaron1

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