DVR Recordings stop, start and refresh constantly.

Many times when attempting to watch a program recorded on my DVR, the show audio and sometimes video will stop, start and refresh. Very frustrating! What is the solution to this issue?

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XfinityGabriel

Official Employee

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3.6K Messages

4 hours ago

@user_1mtic4

Recordings stop, start and refresh constantly. Many times when attempting to watch a program recorded on my DVR, the show audio and sometimes video will stop, start and refresh. Very frustrating! What is the solution to this issue?

Hi! Thanks for reaching out. I can definitely understand how frustrating it would be to sit down to watch something you recorded only to have the audio and video repeatedly stop, start, or refresh. We’d be happy to help troubleshoot this with you and narrow down what’s causing it. Does this happen with all of your DVR recordings, or only certain programs or recordings?

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user_1mtic4

DVR Recordings stop, start and refresh constantly.

XfinityGabriel

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