swanda's profile
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Regular Contributor


152 Messages

Thu, Jun 6, 2019 8:00 AM

DVR recordings not showing up on Xfinity Stream

Four shows I recorded on my DVR at home last night aren't showing up on Xfinity Stream, which I want to watch on my laptop away from home. Shows recorded after 8 pm last night didn't get to Xfinity Stream. I just wasted half an hour of my time calling support. They couldn't help. They are supposed to get back to me, but I am not optimistic based on my past experience with Xfinity support.

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Official Employee


2.4K Messages

2 y ago

Hi there, swanda. Did support call you back? 


If not, I would love to help out. I want to take a look at your account. If we find a solution, I will make sure to paste it into the public forum! Can you please private message me your full name? Thank you for posting to our forums. 
To send a private message, please click my name "ComcastMartin" then select "Send a Message" on the right side.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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