swanda's profile
swanda
Resourceful Response
High Five
Discussion Driver

Regular Contributor

 • 

152 Messages

Thu, Jun 6, 2019 8:00 AM

DVR recordings not showing up on Xfinity Stream

Four shows I recorded on my DVR at home last night aren't showing up on Xfinity Stream, which I want to watch on my laptop away from home. Shows recorded after 8 pm last night didn't get to Xfinity Stream. I just wasted half an hour of my time calling support. They couldn't help. They are supposed to get back to me, but I am not optimistic based on my past experience with Xfinity support.

This conversation is no longer open for comments or replies and is no longer visible to community members.

Responses

Official Employee

 • 

2.4K Messages

2 y ago

Hi there, swanda. Did support call you back? 

 

If not, I would love to help out. I want to take a look at your account. If we find a solution, I will make sure to paste it into the public forum! Can you please private message me your full name? Thank you for posting to our forums. 
To send a private message, please click my name "ComcastMartin" then select "Send a Message" on the right side.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

New to the Community?

Start Here