Larry_Lindstrom's profile

Regular Visitor

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1 Message

Thursday, August 13th, 2020 1:00 AM

Closed

DVR Quota Question

I believe I have the X1 cloud storage DVR system.  I'm mostly streaming over my PC. 

 

I remember being informed of how much of my recording quota was being used, in the upper right corner of my "Recording" menu. 

 

Now I'm only being informed that I've exceeded my limit. 

 

Is there a way to display the amount of my quota that I'm using? 

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Official Employee

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196 Messages

5 years ago

hi @Larry_Lindstrom , please try clearing local storage on your browser, and let us know if this issue persists, thanks

Expert

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24.6K Messages

5 years ago

adding... Comcast has announced the increase of the Cloud DVR hours from 60 to 150. The number at any given time might be less as the scheduler makes room for coming up recording sessions. 

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