Contributor
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41 Messages
DVR Conflict Bug
There's a major bug in the DVR recording system. For example, I tried to record 3 shows tonight (using the web app) but I get a conflict error saying there are too many at the same time. As we know there is a limit of 6 simultaneous recordings. So how do 3 shows result in more than 6 recordings? Here's how: I record Survivor on CBS HD (channel 611 in Houston) from 7:00 to 8:30. And immediately after that, The Summit on the same channel from 8:30 to 10:00. I also record The Challenge on MTV HD (channel 630) from 7:00 to 8:30. So that's 2 shows at once and then just one show. Ah, but there's padding turned on so that The Summit starts just before Survivor and The Challenge finish. So for a few minutes there are 3 recordings happening at the same time. Still within the 6 show limit. But here's the kicker: a copy of CBS HD also appears as channel 1011. And a copy of MTV HD appears on channel 1606 and also on TV GO. And the live guide shows all of those lit up as recordings despite the fact that I only set to record channel 611 and 630. If I try to cancel any of the extras it cancels them all. So for a few minutes around 8:30, I'm getting "charged" for 7 simultaneous recordings (2 on 611, 2 on 1011, 1 on 630, 1 on 1606, 1 on TV Go). Please fix this nonsense.
XfinityThomasA
Official Employee
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1.7K Messages
1 month ago
(edited)
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