scottlevine2's profile

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Tue, Jun 25, 2019 9:00 AM

DVR and Recordings

I am trying to access my DVR using the iphone app and a web browser.  When I log to Saved Recordings it is empty.  I now that there are recordings on the DVR.  I am also not given the option to record a show when viewing the live guide.  Shouldn't this be an option?  The Comcast rep told me that I need to have Comcast interet and the X1 box.  for this option to work.  I have a Motorolla HD dual tuner DVR.  Thank you in advance for any help.  

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Accepted Solution


Diamond Problem Solver


25.9K Messages

2 y ago

If you have a Motorola dual tuner, you have the wrong box. That is a legacy dvr not an X1 dvr. In the future, even with an X1 dvr, there’s no ability to set a recording remotely

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