Visitor

 • 

18 Messages

Wednesday, February 25th, 2026 5:12 PM

Dusmond status is not showing up

Diamond status is not showing in my account 

Oldest First
Selected Oldest First

Official Employee

 • 

4.2K Messages

21 days ago

Thank you for reaching out @user_d9zqb9 What tier are you seeing? The tiers are by years or number of services. You can see the tier qualifications listed on the link: https://www.xfinity.com/membership 

forum icon

New to the Community?

Start Here