Chefjs's profile

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3 Messages

Thursday, November 9th, 2023 9:57 PM

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Does it always take Over 20 minutes to get code?

Does it always take Over 20 minutes to get code? Waited for text and waited for email...

Comcast you really do suck....

Official Employee

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964 Messages

11 months ago

@Chefjs We do apologize for any delay in response as our chat isn't a traditional one where there maybe a quick reply. Our responses are more like an email correspondence, but we didn't forget about you. My team can definitely help you today. To send a direct message, please click on the chat icon in the top-right corner of the screen, and select "Xfinity Support" to initiate a live chat. 
Click "Sign In" if necessary
Click the "direct messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
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Press Enter to send it

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