Visitor
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1 Message
Disruption of channels
I’m very concerned that I am no longer able to access NBC which involves many shows that I like and the corresponding shows on Peacock because it’s an affiliate of NBC. When does Xfinity expect to finalize an agreement with the management of NBC to reinstate these stations. It is very frustrating to not being able to watch The Kentucky Derby as well as Premier League games on Peacock. All of us customers should be getting a refund for not having these stations available and for which we are paying and which you agreed to offer. Please advise.
XfinityEva
Official Employee
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2.4K Messages
6 hours ago
Thanks for reaching out about the loss of channels owned by E. W. Scripps. This programming is currently unavailable as Comcast’s agreement with the network has expired. Please know Comcast pays programmers to bring you the entertainment you love, and a number of reasonable offers have been made that they haven’t accepted. Comcast is working toward bringing back this programming, but only with fair pricing, terms, and conditions for customers. I know unexpected changes to your TV lineup can be frustrating, and I apologize for any inconvenience. For more information, visit https://www.xfinity.com/facts.
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