disney/hulu login in problems

II canceled my old Disney+/Hulu subscription and added it to my Xfinity bill in hopes of managing all my subscriptions in one place. Unfortunately, it's been over a month, and I still don't have access to Disney+ or Hulu.

I've contacted Xfinity multiple times, but they keep creating support tickets that eventually get closed without resolving the issue. I even contacted Disney+, and their support team did their best to help me troubleshoot and figure out what was going on.

The biggest problem is that I have no way to activate the subscription. None of the activation links work. I've also tried signing in directly to Disney+ and Hulu, but both services prompt me to purchase a subscription instead of recognizing the one I'm paying for through Xfinity. When I go to my subscription page it doesn't even give me a button to "activate" but I'm still getting all the emails that state that I need to activate it. 

From what I've seen, this appears to be a common issue with Xfinity, yet I haven't been able to get any meaningful help to fix it. At this point, I'm seriously considering switching to another provider that can actually resolve customer issues and deliver the services I'm paying for.

Here's a link to a reddit page. The image shared is the excect thing I see on my own screem. And before any one asks, no I do not have an active subscription with Disney+/Hulu that might be causing problems.

https://www.reddit.com/r/Comcast_Xfinity/comments/1tzh212/unable_to_activate_disneyhulu/