@TyTaneice Thanks for adding a post to the community. Sometimes it can take 24-72 hours for the button to work. Please try the button by signing in to your account https://www.xfinity.com/yoursubscriptions. It will be ready for you to redeem successfully.
XfinityBenny
Official Employee
•
1.5K Messages
2 hours ago
@TyTaneice Thanks for adding a post to the community. Sometimes it can take 24-72 hours for the button to work. Please try the button by signing in to your account https://www.xfinity.com/yoursubscriptions. It will be ready for you to redeem successfully.
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