Visitor
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3 Messages
Disney + Hulu Bundle
I pay the additional $7 for the Disney plus and Hulu no ads, yet I still have ads. When I call
no one can assist. I would like to be refunded for the time I’ve had to pay for no ads yet I’ve had the ads, as well as, getting no ads so I can enjoy my services.
XfinitySeth
Official Employee
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1.1K Messages
5 hours ago
Howdy user_z76elw 👋 I appreciate you coming by our community to share the issue you've been facing with your Disney+ bundle, and you're in the right place for help! The first thing I do with a streaming service is upgrade to the ad-free tier myself, so I know how important it is for that to go into effect. Can you start by letting me know how long it's been since you upgraded your Disney+ subscription?
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