Visitor
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2 Messages
Diamond Peacock Premium
I received an email yesterday saying that I have free Peacock Premium because I am a Diamond member. I followed the link and all of the instructions I could find. I searched many places! I cannot find an option to sign up for just Peacock anywhere and the offer does not show up in my rewards. Please help me. Thank you.
XfinityRaul
Official Employee
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3K Messages
29 minutes ago
@user_celgd3 Hello there, I would like to start off by thanking your for your time spent with us and congratulations on reaching the Diamond status.
Let's restart the activation steps from the beginning:
*Access the Xfinity Assistant from here: https://www.xfinity.com/xfinityassistant/
*Check for an "Activate Now" on banner that states "Your Peacock subscription is ready for activation". Click the banner if it appears, if it does not the Xfinity Reward may already be activated.
*If the banner was clicked, that should route you to the Peacock website to continue activation.
*You will then be promoted to enter your email and password associated with your Peacock account. Once logged, you can verify your Peacock subscription by clicking “Account,” navigating to “Plans & Payment”, and confirming monthly charges = $0.00.
If there is no banner after accessing the Xfinity Assistant, the Xfinity Reward may already be activated.
*Go to https://www.peacocktv.com/ and click “Sign In”
*Enter email address and password associated with your Peacock account. This may be the same login as Xfinity, it may not be. If you have multiple email addresses, please try them all.
*Once logged, you can verify your Peacock subscription by clicking “Account,” navigating to “Plans & Payment”, and confirming monthly charges = $0.00
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