Hello @user_85371d thank you for reaching out to the community for support. Were you looking to remove devices or deprovision devices off the Xfinity Stream app?
If you are looking to remove or pause a device on your home network you can do so by xFI web portal or the Xfinity app. You can visit https://comca.st/3d396eq for a step-by-step tutorial on how to control your home network and devices connected to it. Did this information answer your question?
I no longer work for Comcast.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
Thanks for clarifying that information for us. Most times devices have to be connected to your home network to access the Xfinity Stream app live linear channels and I thought you were referring to those devices. If you would like to manage devices connected to your Xfinity Stream app as well as remove downloads then you can find a step-by-step tutorial by visiting https://comca.st/3BGYvQW. This support article should answer any questions you have in regard to your Xfinity Stream app and managing users.
I no longer work for Comcast.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
CCFelicia
Problem Solver
•
311 Messages
3 years ago
Hello @user_85371d thank you for reaching out to the community for support. Were you looking to remove devices or deprovision devices off the Xfinity Stream app?
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