1 Message
Deprovision streaming devices
Hi. I had an unauthorized movie purchase on my account. I've changed my password. Would you please also help me deprovision all streaming devices?
1 Message
Hi. I had an unauthorized movie purchase on my account. I've changed my password. Would you please also help me deprovision all streaming devices?
XfinityDilary
Official Employee
•
1.8K Messages
1 year ago
Hello, @user_ead4dc. Thanks for posting on our Community Forums for assistance. We'd be happy to help with de-provisioning your devices. Could you please send our team a Direct Message with your name and service address? Our team can take a further look.
To send a Direct Message:
Click "Sign In" if necessary
• Click the "Direct Messaging chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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